Terms & Conditions
Welcome to Kiki Déa. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
1. General
All content on this website, including text, images, and product descriptions, is the property of Kiki Déa and is protected by copyright law.
By using this website, you agree not to copy, reproduce, or use any content without our permission.
2. Products & Pricing
We strive to ensure all products are accurately described and priced.
Prices are subject to change without notice.
Colours, packaging, and design may vary slightly from images due to photography and screen differences.
3. Orders
By placing an order, you confirm that all information provided is accurate and complete.
We reserve the right to refuse or cancel orders at our discretion, including in cases of suspected fraud or incorrect pricing.
Orders are processed once payment is confirmed.
4. Payment
All payments are processed securely through our chosen payment gateways.
Kiki Déa does not store full credit card information.
5. Shipping & Delivery
Delivery times and fees are outlined in our Shipping & Delivery Policy.
Customers are responsible for providing a correct and complete delivery address.
We are not responsible for delays caused by courier services beyond our control.
6. Exchange & Refunds
For details on exchanges, please refer to our Exchange Policy.
Due to the personal nature of fragrances, we cannot offer refunds on opened or used products.
7. Limitation of Liability
Kiki Déa is not liable for any indirect, incidental, or consequential damages arising from use of the website or purchase of products.
Our liability for any claim related to products or services is limited to the purchase price of the product.
8. Privacy
Your personal information is collected and handled in accordance with our Privacy Policy.
9. Governing Law
These Terms & Conditions are governed by the laws of South Africa.
Any disputes arising from the use of this website or purchase of products shall be subject to the exclusive jurisdiction of South African courts.
10. Updates
Kiki Déa may update these Terms & Conditions from time to time.
Changes will be posted on this page with an updated effective date.